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Exchange/Return Notes
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4.7 ★★★★★
Based on 8 reviews
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Product Reviews
★★★★★ 5
Unmatched Pillow with Unmatched Customer Service!!! 5 STAR ALL AROUND
Team Name: Eden Cool+, Size: King, Color: Classic
## A Dream Come True (and Customer Service to Match!)
From the moment I first laid my head on the Coop Eden Cool+ pillow, I knew I'd found something special. It's truly a game-changer for hot sleepers like me. The "Cool+" technology isn't just a gimmick; it actually works to keep my head and neck comfortably cool throughout the night, leading to the most refreshing sleep I've had in years. The adjustable fill is brilliant, allowing me to customize the loft perfectly for my sleep style, which means no more waking up with neck pain. The support is fantastic – it cradles my head without feeling too firm, and it holds its shape beautifully.
However, what truly elevates my experience to a full five stars, beyond the exceptional product itself, is the **dedicated and outstanding customer service**. I had a minor issue with my initial pillow (a rare manufacturing defect, which can happen with any product). I reached out to Coop Home Goods, and their response was nothing short of phenomenal. They were incredibly prompt, empathetic, and went above and beyond to resolve the issue swiftly and completely. They genuinely cared about my satisfaction and ensured I was left with a perfect product.
It's rare to find a company that not only produces a superior product but also stands behind it with such integrity and genuine concern for their customers. The Coop Eden Cool+ pillow is an investment in your sleep, and knowing that you're backed by such an incredible customer service team makes it an even easier decision. Highly, highly recommend!
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Reviewed in the United States on August 8, 2025
★★★★★ 5
Very comfortable and supportive.
I really am quite amazed with these pillows. As with most people who suffer from neck and back pain it's almost impossible to find a comfortable pillow. One year I must have went through 20 sets trying to find the right pillow. I received these and they were flat in the package. All you have to do is take them out and fluff them up a little bit with your hand and let them sit overnight. What's really nice about these is they are soft and cushy but they have a support that does not flatten when you lay down. Of note when I was looking for pillows, I noticed that these had a price of $110 which was crossed out and then a huge discount. Looking at the item now I see that the top price for the king size is $42. So I'm going to say that $110 was a comparison of what a good pillow might cost. I do want you to know that a set of pillows that I had been using were $200 a piece and these are very comparable to that. I am not having any issues overheating with these as I have a very nice cover on them. They are washable. My neck feels totally better. So all in all I am quite impressed with these pillows and very surprised that the first set I ordered is working perfectly for me. I am a side sleeper and needed my neck to be straight and these do the job with a nice little cushion on them.
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Reviewed in the United States on April 29, 2026
★★★★★ 5
The BEST pillow you will ever sleep on!!
The BEST pillow you will ever purchase!! Right amount of firmness and support yet soft!! Quite the sleep enhancer!!
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Reviewed in the United States on May 27, 2026
★★★★★ 1
FLAT
Flat as a pancake. No support. No fluff. very incomfortable. Returning,
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Reviewed in the United States on May 1, 2026
★★★★★ 3
Get their newer version. These were too flat.
Really thin/flat pillows
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Reviewed in the United States on May 11, 2026